Processor Intel(R) Core(TM) i7-2630QM CPU 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)īIOS Version/Date American Megatrends Inc. System Manufacturer ASUSTeK Computer Inc. They appears as blank boxes with test written in them describing what might be in the picture. I am still having the other main issue with Google Chrome and my Facebook account and pages not displaying images correctly. I have done what you suggested for the msinfo32 and copied data is below for you. However it might be worth noting that it has not happened for 2 days now. No matter what I do I cant seem to force the computer to come up with the error Windows Explorer has stopped responding. So am I able to do your suggestions still with this operating system? But nothing other than that.I will go and try the 2 things you suggested and let you know how I go. Hi, Thanks for your information and reply.Yes I recently have done recommended Windows updates.
Method 1: Boot your PC in safe mode and check if the issue persists.Ĭheck this article on how to start your PC in safe mode in Windows 10.Ĭlick this link on how to use the System File Checker tool to repair missing or corrupted
Meanwhile, we suggest performing these methods to identify what's causing the problem:
Are you experiencing the same problem using other Internet browsers?. Have you made any recent changes on your computer prior to the issue?. For us to know more about your issue, we would like to ask the following: Most probably, this problem that you're encountering may occur due to corrupted system files on your PC. Thanks so much again and look forward to your reply. My system make and model do you mean my PC and or the oprating system I'm running too? Please help if you can, and NO I dont seem to be able to 'make' windows explorer "crash on demand" so to speak. yes yes yes and I thought about that yesterday when I was looking at trying to do a fix to a previous system restore point.Ĭan you tell me why you asked that? Is there issues with recent updates? Let's see how far you get and how things look after the advice from the Microsoft engaged "expert".įirstly thank you so much for replying AND a big fat absolutely YES to the question "Did I apply Windows updates on or about November 14th and would you say the problems started after that or did you have the problemsīefore November 14th?". That will be important that you have a reliable test failure case so if you make an adjustment and the failure no longer occurs you will know you are on the right track.ĭid you apply Windows updates on or about November 14th and would you say the problems started after that or did you have the problems before November 14th? Is there anything you can do that will make Explorer crash every time (copy/paste, drag/drop, right click, etc.)? It sounds like you have two problems - Explorer crashing and a Chrome issue and they may not be related.
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